This privacy policy (“Policy”) outlines how personally identifiable information (“Personal Information”) provided on the Meta Dram website (“Website” or “Service”) and any associated products and services (collectively, “Services”) is collected, safeguarded, and utilized. It delineates your options regarding the use of your Personal Information and how you can access and update this data. This Policy constitutes a legally binding agreement between you (“User”, “you” or “your”) and Meta Dram (“Meta Dram,” “we,” “us,” or “our”). By accessing and utilizing the Website and Services, you affirm that you have reviewed, comprehended, and consent to adhere to the terms of this Agreement. This Policy does not encompass the practices of companies not owned or controlled by us, or individuals not employed or managed by us.

Automatic Collection of Information At Meta Dram, ensuring customer data security is paramount, thus we adhere to a strict no-logs policy. We may only process minimal user data, essential for maintaining the Website and Services. Information collected automatically is solely used to identify potential abuse cases and generate statistical insights regarding Website and Services usage and traffic. This statistical data is not aggregated in a manner that would identify any specific user of the system.

Collection of Personal Information You can freely access and utilize the Website and Services without disclosing identifiable information. However, certain features may necessitate the provision of Personal Information (e.g., name, address, date of birth) to Meta Dram. We may receive and store any information knowingly provided when creating an account, making a purchase, or filling online forms. This information may include:

  • Personal details such as name, country of residence, etc.
  • Contact information such as email address, address, etc.
  • Account details such as username, unique user ID, password, etc.
  • Proof of identity, e.g., photocopy of a government ID.

While some information is directly obtained from you via the Website and Services, we may also collect Personal Information from other sources such as public databases and joint marketing partners.

Use and Processing of Collected Information To make the Website and Services accessible or to fulfill legal obligations, certain Personal Information must be collected and used. Failure to provide requested information may result in the inability to provide requested products or services. Collected information may be utilized for the following purposes:

  • Creating and managing user accounts
  • Delivering products or services
  • Improving products and services
  • Sending administrative information
  • Sending marketing and promotional communications
  • Responding to inquiries and providing support
  • Requesting user feedback
  • Enhancing user experience
  • Delivering targeted advertising
  • Enforcing terms and policies
  • Responding to legal requests and preventing harm
  • Operating the Website and Services

Processing Personal Information depends on user interaction, location, and legal requirements. We may process information based on consent, contractual obligations, legal obligations, public interest, or legitimate interests.

Billing and Payments For secure payment processing, Meta Dram employs third-party payment processors. The use of your Personal Information by these processors is governed by their respective privacy policies. We recommend reviewing their policies for privacy protections.

Managing Information Users can delete certain Personal Information or permanently delete accounts through the account settings page on the Website or by contacting Meta Dram.

Disclosure of Information Depending on requested Services or transaction requirements, we may share information with trusted third parties, affiliates, and subsidiaries assisting in Service operations. Personal Information is not shared with unaffiliated third parties unless required by law or consented to by the user.

Retention of Information We retain and utilize Personal Information for legal compliance, dispute resolution, and agreement enforcement. Aggregated data derived from or incorporating Personal Information may be used, but not in a manner identifying individuals, after updates or deletions. Upon expiration of the retention period, Personal Information will be deleted.

Transfer of Information Data transfers may occur depending on user location. Users can learn about transfer legal bases and security measures by consulting relevant Policy sections or contacting Meta Dram.

User Rights Users have rights regarding their information, including the right to access, correct, erase, object to processing, restrict processing, and data portability. Additionally, users can withdraw consent and complain to Data Protection Authorities.

Cookies The Website and Services utilize cookies for personalized online experiences. Users can accept or decline cookies through browser settings, but declining may limit Website and Services functionality.

Do Not Track Signals The Website and Services do not track users over time and across third-party websites. However, third-party sites may track browsing activities.

Email Marketing Meta Dram offers electronic newsletters, ensuring confidentiality and compliance with applicable laws. Users can unsubscribe from newsletters while still receiving essential transactional emails.

Links to Other Resources Meta Dram is not responsible for the privacy practices of external resources or third parties. Users should review the privacy statements of such resources.

Information Security We implement safeguards to protect user-provided information, but no method of transmission over the Internet or wireless network is entirely secure.

Data Breach In the event of a data breach, Meta Dram will take appropriate measures, including investigation, reporting, and notification to affected individuals.

Changes and Amendments Meta Dram reserves the right to modify this Policy and notify users of material changes. Continued use of the Website and Services post-revision constitutes user consent.

Acceptance of this Policy By accessing and using the Website and Services, users agree to abide by this Policy.

Meta Dram is a trading name of Where LTD trading at 9 High Street, Aberdour, Fife, KY3 0SH.

01383 824815